I find her direct and detailed approach refreshing to a point. She knows how she wants to conduct her business, lays it all out on the line, and expects a certain level of professionalism from her clientele. I prefer her approach to having to pull teeth to get a quote on what you are looking for. Five emails should be more then enough to figure out a plan and execute it.
I have not seen her yet, but I have booked to see her in San Diego in mid-December. Our communication so far has been clear and to the point. For me, that is perfect.